Privacy Policy

Effective Date: July 30, 2026

At Cortiq Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how CORTIQ CLOTHING LTD collects, uses, stores, and safeguards your information when you visit cortiqclothing.com, place an order, or communicate with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

This website is owned and operated by:

CORTIQ CLOTHING LTD

Registered Address:
66 Paul Street
London, England
EC2A 4NA

Website:
cortiqclothing.com

Customer Support Email:
support@cortiqclothing.com

Telephone:
+44 7279371119

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide

When placing an order, contacting customer support, or subscribing to our communications, you may provide:

• Full name;

• Billing and delivery address;

• Email address;

• Telephone number;

• Order information;

• Any information you choose to include in correspondence with us.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address;

• Browser type and version;

• Device information;

• Operating system;

• Pages visited;

• Date and time of your visit;

• Referring website;

• Cookie and usage data.

3. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders;

• Verify and manage payments;

• Arrange shipping and delivery;

• Respond to customer enquiries;

• Process returns and refunds;

• Improve our website and services;

• Prevent fraud and unauthorised activity;

• Meet legal, regulatory, and accounting obligations.

We only use your information where there is a legitimate business purpose or another lawful basis under applicable data protection laws.

4. Payment Information

Payments made on our website are processed through secure third-party payment service providers.

For your security:

• We do not store complete payment card details on our servers.

• Payment information is handled in accordance with the security standards of our authorised payment providers.

5. Sharing Your Information

We may share limited personal information with trusted service providers where necessary to operate our business, including:

• Payment processing providers;

• Shipping and logistics partners;

• Website hosting providers;

• Customer support service providers;

• Analytics and website performance providers.

These organisations receive only the information required to perform their services on our behalf.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Maintain essential website functionality;

• Remember customer preferences;

• Improve website performance;

• Analyse visitor activity;

• Support security and fraud prevention.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For more information, please refer to our Cookie Policy.

7. Data Security

We implement reasonable technical and organisational measures to protect personal information against:

• Unauthorised access;

• Loss or theft;

• Misuse;

• Alteration;

• Unauthorised disclosure.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete your transactions;

• Provide customer support;

• Comply with legal and regulatory obligations;

• Maintain appropriate business records.

When information is no longer required, it is securely deleted or anonymised where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate or incomplete data;

• Request deletion of your personal information where applicable;

• Request restriction of certain processing activities;

• Object to processing based on legitimate interests;

• Request a copy of your personal data in a portable format where permitted by law.

To exercise your rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business operations, legal obligations, or website functionality.

Any revised version will be published on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact us:

CORTIQ CLOTHING LTD

Email: support@cortiqclothing.com

Phone: +44 7279371119

Website: cortiqclothing.com

Registered Address:
66 Paul Street
London, England
EC2A 4NA

At Cortiq Clothing, protecting customer privacy is an important part of our commitment to providing a secure, transparent, and trustworthy online shopping experience. We continually review our privacy practices to help ensure that personal information is handled responsibly and in accordance with applicable legal requirements.